Refund and Returns Policy

At Lovinno Awesome Enterprises, your satisfaction is our priority. If you are not completely happy with your purchase, please review our Refund & Returns Policy.

1. Returns

• Products must be returned within 7 days of delivery.
• Items must be unused, in original packaging, and in the same condition as received.
• Certain products (e.g., perishable goods, personal care items) are non-returnable.

2. Refunds

• Refunds will be processed within 5–7 business days after we receive the returned product.
• Payment will be refunded using the original payment method.
• Shipping costs are non-refundable, except in cases of defective or incorrect items.

3. Exchanges

• Exchanges are available if the item is defective or the wrong product was delivered.
• Contact our support team to arrange an exchange.

4. How to Return

1. Contact us via WhatsApp, call, or email.
2. Provide your order number and reason for the return.
3. Ship the product back to our return address (provided by our support team).

5. Contact Us

For privacy inquiries, please contact:
📧 lovinnoenterprise02@gmail.com
📱 +234 901 237 0145 | +234 703 333 8265